1. Internal Marketing and the Delivery of Service Quality and Customer Satisfaction in the Oman Banking Industry
المؤلف: De Bruin, Leigh
المکتبة: کتابخانه مطالعات اسلامی به زبان های اروپایی (قم)
موضوع: Ability tests,Behavior,Communication,Customer satisfaction,Employees,Intelligence tests

2. Internal Marketing and the Delivery of Service Quality and Customer Satisfaction in the Oman Banking Industry
المؤلف: De Bruin, Leigh
المکتبة: کتابخانه مطالعات اسلامی به زبان های اروپایی (قم)
موضوع: Ability tests,Behavior,Candidates,Communication,Customer satisfaction,Emotional intelligence,Employees,Influence,Intelligence tests,Marketing,Political power,Quality of service,Recruitment,Retail banking,Skills
